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What say your? We accept order cancellations before the product is shipped or produced. (If the steps above dont work please proceed on the Firmware Update). on the outgoing package? There are many people with the same problem! Using the two-way talk to comfort your baby anytime. What can i do ? You may download it directly from our website: Step 2: Remove the SD Card from the dashcam. 2. Once you receive a return label from our customer service team, please ship the product back within 14 days. Here are the Best Baby Monitors of 2022. Our Vava baby monitor has been great in the last year we've had it. Description. Do not place the camera and power cord within the reach of your baby. Unplug your dash cam, if its plugged into your cigarette lighter. If you have tried U1, try using u3 or vice versa. 2. FREE delivery Fri, Feb 17. Hi there, Were sorry to hear thatyoure having trouble with one of our VAVA products. Check on your little one from anywhere in the house Large 5" 720-pixel HD display You hereby indemnify www.vava.com and undertake to keep www.vava.com indemnified against any losses, damages, costs, liabilities and expenses (including without limitation; legal expenses and any amounts paid by www.vava.com to a third party in settlement of a claim or dispute on the advice of www.vava.coms legal advisers) incurred or suffered by www.vava.com arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions. Stable 2.4GHz wireless connection. Hi Jorge, our apologies for the issue with your device. Someone hit my car in the back. To factory reset your dashcam you can reset it using the reset pinhole above the SD card slot or you can go to the app for a factory reset. Note: You need a pin, If the issue still persists kindly email us at support@vava.com. Please try the following Hi Mike. Please check this page regularly to ensure you are familiar with the current version. 5. Im having issues with the GPS. Step 8: Tap on the settings cogwheel icon at the top right of the page. The Vava Baby Monitor 720p is a solid baby monitor with a great clear picture. I deleted a lot of data and made room but still nothing. Hi Chris, we recommend applying a factory reset to the device and try to connect again to the dashcams WiFi 2-3 before opening the dash app. Ive reset it several times and still not recording. For us to help you further, please contact us by e-mail at support@vava.com or by telephone at 888 456-8468 during our normal business hours (9 a.m. 5 p.m. Pacific Standard). Over time, your dash cam suction cup can lose stickiness. 1. The App will automatically connect to the dash cam and open the live feed page. My Camera Va-VD009 will not enter menu. 2. Thanks. Or refund to my son account because is no working! please & thank you. If the first step did not resolve it, please reset the dashcam Its not emergency? Hi Fatima. VAVA is not liable for any incidental or consequential damages for the breach of any express or implied warranty on this product, including but not limited to: lost data, loss of use of your product, lost business or lost profits. You always have the choice to opt-out if you later change your mind. Without prejudice to the generality of the foregoing paragraph, www.vava.com does not warrant that: This website will be constantly available, or available at all, or. Cookie Notice 3. Try a Smart Baby Thermometer. The payment processor is authorized to use this information only to authenticate your purchase and for no other purpose. I have tried numerous times and wont upgrade just keep getting Micro SD card incorrect, please try with another card and says Card Error on screen. Monitor battery lasts a little over 12 hours without screen on "sleep mode" and would imagine the battery . Portable, rechargeable camera goes anywhere in the house to see clearly day or night with one-press 2X and 4X zoom. To prevent your dash cam from falling off, here are some things you can do. Hi VaVa support team, I have been having an issue of a SD card error. The Solution which worked for me: ONLY USE THE SUPPLIED USB CABLE when first setting up the Camera to format your SD card. Remove the SD Card from your Laptop/Computer. Ive done ALL the trouble shooting and it still wont turn on. 4. Your help would be much appreciated assisting me. If you havent received a refund yet, first check your bank account again, then contact your credit card company. Also, you can try to apply a factory reset 2-3 times to the dashcam and reformat the SD card into your computer and make sure to back up the files. Please see the attachment for more information. VAVA Baby Monitor - Video with 720P 5" HD Display. Troubleshooting dashcam: If your dash cam is operating as a parking monitor, it uses battery power. Once I plug the rear view camera in it turns off. You agree that you will not bring any claim personally against www.vava.coms officers or employees in respect of any losses you suffer in connection with the website. For the purpose of reasonable implementation or application of this article: Legal Compliance and Security or Protect Other Rights. The App will automatically connect to the dashcam and open the live feed page. 3. When you connect to the VAVA WIFI, turn off your phones mobile data. Its just regrettable to know that the same problem persists. We strive to maintain appropriate administrative, technical and physical safeguards designed to protect the information collected by the website. Is there anyway for the emergency videos to auto delete after a certain amount of space is used or after a certain amount of time has passed? Were sorry to hear that youre having trouble with your dash cam. Posted on February 9 2021 by February 9 2021. I have a 128gb Sandisk Etreme Plus U3 card. Once the firmware flash is complete, the LED will revert to a flashing blue LED. Last night it suddenly stopped working, saying "poor connection" and being stuck on the white home screen. Hi Augustin. If still the same issue kindly sends us an email to support@vava.com for further assistance. If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer. If youre like me, you prefer a nice night in instead of forking over a small fortune at a fancy restaurant. Live HD streaming + pan, tilt, zoom and color night vision Easy setup Make sure when you connect to the dashcams wifi you are just within range and you turn off your mobile data. Please check the email attachment and download it on your laptop/PC. Step 5: Supply power to the dashcam. Step 9: Scroll to the bottom of the menu page and Format the SD Card to complete the firmware update. Warranty coverage terminates if you sell or otherwise transfer the product. Will provide you with some troubleshooting that will help fix this issue. Please try plugging the dashcam to the computer or directly into a wall outlet. Your continued use of our products and services after the effective date of the Privacy Statement means that you accept the revised Privacy Statement. troubleshooting steps to help you resolve the issue: Please note that before performing the reset, you save the files that you need by removing the SD card and saving it to your laptop/PC. Hello! We work closely with third parties who provide services to us (including, for example, business partners, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and we may receive information about you from them. Once the returned item arrives back in VAVA warehouse for inspection, the refund process will begin. We do not store your credit card information and do not control and are not responsible for Paypal or its collection or use of your information. All purchases will be processed by our respective entity in the corresponding country as indicated by the country code in the billing statement and are governed by the Local Law. Whats happening with it? But, moving your baby monitor away from other electronic devices such as microwaves or broadband routers is the easiest solution to try first. Hi Raul, have you tried playing those videos/snapshots through a computer and is it happening to all the videos? Make sure that your car engine is on. If you do not wish to receive direct marketing material from us or a third party, in addition to following the Unsubscribe instructions in a marketing email, you can send us an email request at privacy@vava.com. VAVA makes no other express warranties with respect to the product. Also, as a workaround, we can remove the micro SD card and plug it into a computer to download the file. Please contact our Customer Service at support@vava.com to get the return address. Hi Shawn, we are sorry for the trouble you had with setting the device up. You must include a daytime telephone number for all orders. Disconnect the battery if you've installed one on the parent unit. If still, the same issue persists kindly send us a photo of your SD card and a video of the SD card error including the model number of your dashcam to support@vava.com. Well keep everyone posted once we have an update. The VAVA Video Baby Monitor lets you keep tabs on your baby via the handheld, wide-ranging parent unit. What should I do? Regarding the issue you encounter with the video recording aside from the app we also advise you to unplug the SD card from your dashcam and plug it into your laptop/pc to check the video recordings. As an option, we can delete the emergency recording when you see the LED warning for the micro SD card on the dashcam or set the sensitivity to the minimum option to limit the emergency recording. We are sorry to hear about what happened. Were sorry for the inconvenience youre having with the dashcam. Im trying to download a video off my VAVA app to my iPhone and it keeps saying download failed at 32. Please advise I dont like driving without it. For us to further assist you. Some states, provinces and jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. When the menu button is pressed the camera shuts down. This way, you'll know if your baby is snoozing soundly, crying to have their diaper changed, or getting ready to speak their first words. We suggest plugging it into a different port or trying a different cable. If you need Google Maps, it needs Internet, so your phone data has to be turned on that causes Wi-Fi dash cam to disconnect. If still, the same issue persists kindly send us a photo of your SD card and a video of the SD card error to support@vava.com. VA-VD002 using a scan disk 128gig. Please back up any media files from the SD card you wish to keep. Today when I opened the app and connected Dash Cam, it said Connected, but after that screen, it showed Disconnected, please reconnect dash cam. Six Steps to Reduce Baby Monitor Interference 1. Limited time deal. 2-day shipping. Disconnect the power to the baby unit and parent unit. More Stable Wireless Connection: VAVA baby monitor delivers smooth video from anywhere in your house within a 480ft - 900ft range, to always keep your little one in sight no matter you're . If your Personal Information has been disclosed to a third party in accordance with this Privacy Policy, we will take reasonable steps to notify the third party of any updated information you provide to us. Turn off the dash cam. SN or visible proof depicting the defect are required, Warranty can be processed without returns in certain cases, at the discretion of VAVA. Before you attach your dash cam to your car for the first time. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days. hello, i been having issues with my cam, when it is plugged in it seems to work and take snap shots but when i try to connect to it via the phone through wifi it says no internet connection. 2 Unplug the unit when its power indicator turns off indicating a full charge. Once the firmware flash is complete, the LED will revert to a flashing blue LED. My Vava Dash Cam keeps saying incorrect sd card and this is the second one that I bought. Step 8: Tap on the settings cogwheel icon at the top right of the page. Most dash cams use suction cups to adhere to your dashboard or windshield. 1 out of 5 stars. When completing your purchase, a billing statement including 'vava.com' and the country code such as 'HK', 'UK', etc. Contact your reseller or email support@vava.com for assistance. (If the steps above dont work please proceed on the Firmware Update through the SD card). any help would be great. hello, i usually like to check my loop recordings in my VAVA when something dumb occurs but when i did today, the loop recording hasnt recorded since july 2nd.

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