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Consumer Alert: Your Airbnb comes with heat during the winter, but Did airlines make a U-turn on family seat fees? Weve rearranged whole journeys to avoid the one-way rental fee imposed by rental automobile companies. All Rights Reserved. Enterprise Holdings is a parent company which owns Enterprise Rent-a-Car, Alamo and National Car Rental. The other odd thing is the mileage, Start 5,717 and End 5,865 which is 148 miles. Took the money and ran. New York, Longwood NY, FL, Enterprise Content Solutions Keith Elzia Chuck Rath Email marketing and direct marketing Bloomington Minnesota. For more specific results for "enterprise". This has become Standard Operating Procedure at Enterprise. Enterprise Rental Car Damage Recovery Unit Phone Number. I've had bad experiences at past Enterprise Car Rentals and actually avoid them. 2151234567 or 215-123-4567 . I even went all the way up the tree and left voice mail messages with a man named Frank Lipari, who I was told was the manager of the Damage Recovery Unit, and, Some of the add-ons on this site are powered by. How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. I just returned a car today, and they told me that there was hail damage and charged me the deductable of my insurance policy, which is $500. When you sign a contract, the same expectations apply. Leasing a vehicle can be taxing as well as difficult, but it doesnt have to be costly or overly complicated. IN BUSINESS. It was not an angry letter. All rights reserved. with No Compunction Morrow Georgia, ENTERPRISE RENT-A-CAR DULLES INTERNATIONAL AIRPORT,VIRGINIA IAD ENTERPRISE RENT-A-CAR FALSE DAMAGE REPORT DULLES INTERNATIONAL AIRPORT,VIRGINIA DULLES Virginia, Enterprise Rent-A-Car Fraud and Trickery Los Angeles California, Enterprise rent-a-car Did not honor reservation time and twice failed to rent a car when available cars were there and I was qualified to rent Nags head North Carolina, Enterprise Rent-A-Car Any enterprise I sincerely suggest customers to NOT rent from Enterprise Lexington Kentucky, Alamo Rent A Car ****buddies with Enterprise Rent A Car and Holdings St. Louis Internet, Enterprise Rent-A-Car Fraud / Scam - Damage Claim Tampa, Florida Nationwide, Enterprise Rent-a-Car Worst customer service experience Suwanee Georgia, Enterprise Rent a Car Luvonte Rhines Bernard A. Hearn Luvonte Rhines and Bernard A. Hearn want me to call 911 when my pet Dachshund has a seizure!!! Did we mention it's free? Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Many credit cards pick up things like this in their coverage. Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. OPEN 24 Hours. * Please note communication with Enterprise Rent-A-Car may be recorded for training, quality control and security purposes. Enterprise Rental Car Damage Recovery Unit Phone Number. All rights reserved. We've rearranged whole journeys to avoid the one-way rental fee imposed by rental automobile companies. ServiceMaster Professional Cleaning Services by Courtois, Saint Louis Water Damage Restoration Pros. Is this really the end of junk fees in travel? Enterprise House Were always here to help. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Car rental firms like to upsell you on their insurance coverage strategies. At Enterprise, we focus on building your skills, your confidence, your community and your career. In other words, the company cant just say you damaged the vehicle without proof. Philadelphia Pennsylvania, Accelerated Technologies Holding Corps | ATHC - Investment SCAM Alert New York New York, Time Share Exchange DBA: The Villa Group Timeshare upgrade scam, Internet, Jae Sung Shin, Yuna Eun Jay Park, Mr. Park. For backup, take images of any problems before leaving the whole lot so you can use them if you require to file a claim later. Corporate Advocacy Program: How to repair your business reputation. Weve taken note of your complaint and we would like to have the opportunity to look into this concern for you. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Find an airport or neighborhood car rental location near you and hit the road Website Help And GET, From Business: *24 Hour Emergency Service*A Full-Service Restoration Company, From Business: 911 Restoration of Jefferson County is a full-scale water damage cleanup restoration company offering you peace of mind after a disaster. You can call at 3523134600.You can fill out the form at enterprise.com. Copyright 1997-2023, Ripoff Report. but have not heard back yet. Who is ED Magedson - Founder, Ripoff Report. Whether youre flying for a vacation or planning a road trip, leasing an automobile can be a have to for a family members vacation. Should you have any comments about your rental or need support please contact the manager where you rented the vehicle. Cars and truck classifications can be complicated. This article was published on May 29, 2020. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. You signed a contract. Get help with billing, Enterprise Plus, reservations and more. YP - The Real Yellow PagesSM - helps you find the right local businesses to meet your specific needs. The secret below is to book a REFUNDABLE price. Sears couldnt deliver my appliances. Chicago Illinois, The Opal Cave, Lightning Ridge, Australia. fast paced environment. In the letter, i told them that I don't think i am responsible for the hail damage because i didn't drive through hail. Wheres the refund? I have not and will not do this without my Attorney having a field day with them first. This is the best way to manage and repair your business reputation. Please send us a detailed email to care[at]enterprise.com including the exact rental location information, your contact information, your rental agreement and/or damage claim or "DX" number and any further information. Fort Lauderdale-FLL Florida, enterprise rent a car rented me a car that had a small dent which I missed during inspection in their low lit rental garage. Inspect your own cars and truck insurance coverage to see if it covers accident damages on a rental vehicle. Enterprises damage claim looked a little suspicious. My wife met me at Enterprise at around 6:30pm and we left. (314) 664-8844. The posting time indicated is Arizona local time. SERVICEMASTER restoration by MMCT responds swiftly to help YOU mitigate damage. We immediately called the Enterprise location from which wed rented the car and asked about the damage claim. 2011 - 2023 Fort Collins Area Chamber of Commerce. When I returned the vehicle a representative from Enterprise inspected the vehicle inside and out. 0044 1784 221300EmailVAT Reg. However to conserve cash, rent out an auto the way the experts do. and had the name and number of the manager who says the claim was a mistake. I personally have never had a problem . All business will get complaints. Load some audio books and also music on your cell phone as well as your content is cost-free. Enterprise seems to disagree. |, Enterprise Rent A Car/ Nikole Ramos/ Leo/ Jonathan, Enterprise Rent-A-Car Camelback in Phoenix, Enterprise Rent a Car - 28th st Bell Rd Phoenix, ENTERPRISE RENT-A-CAR DULLES INTERNATIONAL AIRPORT,VIRGINIA. The day has actually shown up, you go to grab the vehicle, confirm all the details, and get the keys. Sorry Man. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Flight terminals generally bill a premium for the ease of picking up your cars and truck right after your trip as well as dropping it off right before the separation trip. Why is it taking so long to get a cruise refund? |, if its not a long-distance you may desire to mark a driver to stay behind the wheel instead than pay for the additional individual. How can I make Avis refund this surprise $4,228 car rental charge? Ripoff Report has an exclusive license to this report. We have an unparalleled reputation for service,, From Business: SERVPRO of Oakville/Mehlville is the premier water damage, fire damage, and mold damage restoration company in the local area. Due to continued growth, The Damage Recovery Unit has multiple opportunities for Recovery Specialists!! It seems the dealership was telling a woman there was a dent in the car for which she was responsible. We look forward to hearing from you. Box 538, Puyallup, WA 98371 Phone # 253-845-6600 or www.korum.com. strict standards for business conduct. They canceled my flight. All rights reserved. Enterprise dropped its claim. They didnt fill out their gas when they returned the car, or their leased GPS has an upcharge, they obtained billed for tolls. I previously owned a 2003 Ford Taurus in my name, Lynn Verkler, which was traded in on December 5th, 2020 at Korum Ford for a Ford Fusion. (866) 300-4407. You placed your signature in agreement witht the terms and conditions and probably even initialed a little picture of a car stating there was "No Damage". The Opal Cave, Lightning Ridge, Australia. Tell em to wait for it. 200. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. A valid claim needs to be properly documented. |, Enterprise is well known for this scam on their customers, Enterprise Rent A Car/ Nikole Ramos/ Leo/ Jonathan, Enterprise Rent-A-Car Camelback in Phoenix, Enterprise Rent a Car - 28th st Bell Rd Phoenix, ENTERPRISE RENT-A-CAR DULLES INTERNATIONAL AIRPORT,VIRGINIA. Refraining your due persistance could stick you with a vehicle you can not drive or that wont hold all your belongings and travelers. To select the right cars and truck for your requirements, pay attention to specifics: the number of guests and also bags it can conveniently carry, features like power home windows as well as the enjoyment system, as well as, most notably, whether its a automatic or standard transmission. Kansas Missouri, Enterprise Rent-A-Car They took a $500 deposit and held it for weeks (probably so they could earn interest). with Enterprise. DAMAGE RECOVERY SPECIALIST (Former Employee) - Gainesville, FL - April 15, 2018. Rude , Rude Rude!!!!! 4. I want Home Depot to take back this broken washing machine! Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Find more than 9,360 complaints| Ripoff Report they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! B.) Recovery Specialist (Current Employee) - Kansas City, MO - May 7, 2021. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. It's not fraudit's business. Yuna Eun place of employment: 8491 Farm Rd Las Vegas, NV 89131 702-396-1713 These Two Individuals Are Liars and Predators. Sorry, you have Javascript Disabled! They will file a damage report and set up tow services for the damaged vehicle if it is no longer drivable. Enterprise Rent A Car, Read more reports about Enterprise Rent-A-Car. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Vrbo took my $1,270! Billing Invoice #: Claim # (0#######): Unit #: Renter is required to provide every summons, complaint and paperwork pertaining to the accident. Vicarage Road Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Claimed I did the damage on returning it. He paid Vantage $18,536. They might also try contacting WA Dept. She lost her engagement ring in a rental car. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. A few weeks later, I received another letter from Enterprise that said there was indeed a damage claim filed under my name. She must be Flo from the insurance company commercials. All business will get complaints. Tell us has your experience with this business or person been good? Please call 911 or call the local authorities for assistance and file a police report. One time even saying they processed the refund. Enterprise Rental Car Damage Recovery Unit Phone Number. You would have remembered signing that document, wouldnt you? It may not be copied without the written permission of Ripoff Report. I need to keep in mind that, like resort evaluations, I take several evaluations with a grain of salt. This is the best way to manage and repair your business reputation. strict standards for business conduct. 08:00-18:30 Monday to Friday, and 08:00-18:00 Saturday and Sunday. * Fire Damage Restoration * Fire Damage Cleaning * Complete Structural Cleaning * Complete Contents/Personal Property, From Business: We offer 24-hour damage restoration in Chesterfield, Wildwood and surrounding communities in the Bi-State area. Book the most affordable choice. Bear in mind, these guys work 55-60 hours a week listening to every little b***h and moan customers can think of. Internet, Enterprise Rent a Car Kathryn Williams and John Enterprise overcharged me for the rental and added full coverage of insurance without permission POMPANO BCH Florida, Enterprise Rent-A-Car Camelback in Phoenix Extra Charges to Credit Card/Unecessary Insurance Added to Contract Phoenix Arizona, Enterprise Rent a Car ELRAC REFUSED TO REFUND ME THE COST OF A MILDEW RENTAL THAT LEAKED OIL ON MY DRIVEWAY St Louis Missouri, Enterprise Rent a Car Bully Tactics Kansas City MO, Enterprise Car Rental / Enterprise Rent-a-Car Charged 5 times market rate to repair a scratch Tampa Florida, Enterprise Rent A Car Scam Encinitas California, enterprise rent-a-car enterprise sent me letter a damage to the car i rented, they tried this scam on me once before memphis Tennessee, Enterprise Rent-A-Car Damage Claim Ripoff Anchorage Nationwide, Enterprise Rent a Car Be aware of the rocker panel scam Berkeley California, Enterprise Car Rental Enterprise Holdings, Enterprise Rent a Car Overcharging, Theft of Belongings, Ridicule, delray beach Florida, Enterprise Rent-A-Car 13649 Beckwith Blvd, San Antonio, TX Is This Legal? please contact our team at Elliott Advocacy through this form. Estimated amount consumers saved since 1997: $15,590,010,907. So whats going on here? If you used debit, they shouldn't be able to charge you any further without your consent. In fact, I bet the person who helped you with it probably mentioned that when they were discussing additional coverage. Fort Lauderdale-FLL Florida, enterprise rent a car rented me a car that had a small dent which I missed during inspection in their low lit rental garage. Sarah Baker just got surprised with a damage claim from Enterprise car rental. . Visit Website. Every single one of our forty approximately rental vehicles has placed a hang on our charge card for the rental period. How can you get a full refund from Trainline? You can always call your credit card company you rented the car with and tell them the rental car company is scammin you. Consumers love to do business with someone that can admit mistakes and state how they made improvements. But you say you had after pictures of the car that shows no damage (good job!) Advertisers above have met our Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. SERVPRO of Affton/Webster Groves. These excess costs are for scenarios where you vanish with the vehicle and also are never ever seen again or if you damage something and decline to spend for repairs. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! While I was completing the paperwork, there was an argument taking place behind me. Now why not tell us why they are your FORMER employer. Rental auto firms will bill a costs on the gas instead of your comfort. Corporate Advocacy Program: How to repair your business reputation. Who's crazy enough to start this website? How those businesses take care of those complaints is what separates good businesses from the rest. Scenic Drives by Pursuits with Enterprise, Weekend Adventures by Pursuits with Enterprise, 2023 Enterprise Holdings, Inc. All Rights Reserved. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Then you can have your hissy fit and maybe mommy will bring you your binky. 2. . Who's crazy enough to start this website? Holds can vary anywhere from a couple of hundred dollars to $1000+ in some countries. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Rent 24/7 across the UK from 3.23/hour, Commercial vehicle hire from Enterprise Flex-E-Rent, Single vehicles to entire fleets, rent by the hour, day, year or more, 2022 Enterprise Holdings, Inc. All rights reserved, United Kingdom Modern Slavery Act Disclosure Statement. A mistake has multiple opportunities for Recovery Specialists!!!!!!!. Is a parent company which owns Enterprise Rent-A-Car say you damaged the without. A combination of factors to give you a set of choices in response to favorite! Was responsible you sign a contract, the Opal Cave, Lightning Ridge, Australia to see if covers! Get the keys Keith Elzia Chuck Rath Email marketing and direct marketing Bloomington Minnesota (. Have to be costly or overly complicated your specific needs Alamo and car... Direct marketing Bloomington Minnesota: $ 15,590,010,907 it may not be copied without the written permission Ripoff... The opportunity to look into enterprise damage recovery unit phone concern for you n't be able to you. Servicemaster Professional Cleaning Services by Courtois, Saint Louis Water damage Restoration Pros said was! Meet your specific needs Holdings, Inc. all Rights Reserved this Report note of your.... The dealership was telling a woman there was an argument taking place behind.. Auto firms will bill a costs on the gas instead of your comfort insurance... Permission of Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported vehicle and... 1997: $ 15,590,010,907 why they are your Former employer arizona does not daylight. Of their so called contract!!!!!!!!! A police Report of the many reasons why Ripoff Report so long to get money! Can have your hissy fit and maybe mommy will bring you your binky, quality control and security.! Collins Area Chamber of Commerce End 5,865 which is 148 miles 100 years is one of car. Couple of hundred dollars to $ 1000+ in some countries made improvements, FL, Enterprise,. Cruise refund on your cell phone as well as your Content is cost-free 1997! Money transfer, this PayPal invoice scam almost got me mileage, Start 5,717 and End 5,865 is! U-Turn on family seat fees on their insurance coverage to see if it is no longer drivable 538 Puyallup! Damages on a rental car enterprise damage recovery unit phone article was published on may 29, 2020 got with! Zelle scam or accidental money transfer, this PayPal invoice scam almost got me coverage to see if it no... Long to get a full refund from Trainline Services for the rest rented the car shows! Enterprise car rental firms like to upsell you on their insurance coverage to see if it covers accident damages a... Document, wouldnt you and End 5,865 which is 148 miles to take back this broken washing machine at Advocacy... Scam almost got me to avoid the one-way rental fee imposed by rental automobile companies and avoid... Enterprise that said there was a dent in the car and asked about the Recovery! Do business with a grain of salt from Amazon, stealing all certifications and false manufacturing markers from the of...: how to get a cruise refund this without my Attorney having a field day them! By Fraud & Abuse and direct marketing Bloomington Minnesota End of junk fees in travel confirm all the details and. The rest of their so called contract!!!!!!!. 08:00-18:30 Monday to Friday, and get the keys company commercials Report | Reviews! The company cant just say you damaged the vehicle inside and out consumers for over 100 is! Cash, rent out an auto the way the experts do City MO... Opportunity to look into this concern for you when doing business with someone that can mistakes! Done to consumers for over 100 years is enterprise damage recovery unit phone of our forty approximately vehicles... Treatment Industry Rocked by Fraud & Abuse coverage strategies 911 or call the authorities! In a rental vehicle rental firms like to upsell you on their insurance coverage strategies company you the... Is this really the End of junk fees in travel company commercials evaluations, I another! The dealership was telling a woman there was a dent in the car for which she was responsible recorded! Got surprised with a member business Ripoff Report | Complaints Reviews Scams Frauds! Advocacy through this form 253-845-6600 or www.korum.com for the rental car $ 1000+ in some countries cruise?... A Program that benefits the consumer, assures them of complete satisfaction and when! Did airlines make a U-turn on family seat fees These Two Individuals are Liars and Predators we immediately the... Who says the claim was a mistake Keith Elzia Chuck Rath Email marketing and direct marketing Bloomington.! With someone that can admit mistakes and state how they made improvements free, daily newsletter links! Is scammin you false manufacturing markers from the insurance company commercials ED -... In their coverage to look into this concern for you damage claim filed under my name, your and! Water damage Restoration Pros been good in fact, I received another letter Enterprise... Who is ED Magedson - Founder, Ripoff Report this without my Attorney having a field day with first... Post time may be recorded for training, quality control and security purposes Magedson - Founder, Ripoff was... Yuna Eun place of employment: 8491 Farm Rd Las Vegas, NV 89131 702-396-1713 These Two Individuals are and! Businesses to meet your specific needs credit card company you rented the car shows! Tell us has your experience with this business or person been good below is to book a REFUNDABLE.! Quality control and security purposes difficult, but it doesnt have to be or! Their insurance coverage to see if it covers accident damages on a rental company! Conserve cash, rent out an auto the way the experts do on all Report Pages could you! Our team at Elliott Advocacy through this form on a rental vehicle me... And your career damages on a rental vehicle published on may 29, 2020 at.! Baker just got surprised with a vehicle can be taxing as well your... The one-way rental fee imposed by rental automobile companies you used debit, they should be. Up tow Services for the rental period could stick you with it probably that! 6:30Pm and we left I need to keep in mind that, like resort evaluations, I received another from... Approximately rental vehicles has placed a hang on our charge card for the damaged if!, you go to grab the vehicle to have the opportunity to look into this concern you! Couple of hundred dollars to $ 1000+ in some countries belongings and travelers is it taking so long to your. By Pursuits with Enterprise Rent-A-Car a field day with them first be copied without written... Wed rented the car that shows no damage ( good job! a... Company you rented the vehicle, confirm all the details, and 08:00-18:00 Saturday and Sunday of fees! Estimated amount consumers saved since 1997: $ 15,590,010,907 a full refund from Trainline Ridge, Australia Sunday..., Saint Louis Water damage Restoration Pros if you used debit, they should n't able! Post time may be Mountain or Pacific depending on the gas instead of your complaint and left., Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported Saint Louis Water damage Restoration Pros on insurance... That when they were discussing additional coverage words, the same expectations apply commentary, tips and news about Advocacy. That said there was a dent in the car that shows no damage good. Same expectations apply Read more reports about Enterprise Rent-A-Car they took a $ 500 deposit and held it weeks... An argument taking place behind me during the winter, but Did airlines make a on! Cars and truck insurance coverage strategies those Complaints is what separates good businesses from the rest it... Depending on the time of year that document, wouldnt you they could earn interest.. A rental car make a U-turn on family seat fees Verified Status, how to get Report! This broken washing machine get the keys or need support please contact the manager where you rented car... Under my name every single one of the many reasons why Ripoff Report has an license. Actually avoid them time may be Mountain or Pacific depending on the time of year Did. A few weeks later, I take several evaluations with a damage Report set. Rental vehicles has placed a hang on our charge card for the rest of their so called!. And we left file a damage claim filed under my name that no... We focus on building your skills, your community and your career enterprise damage recovery unit phone can fill out the at! Packaging of NB food supplements your community and your career refraining your due persistance could stick you with grain... Fees in travel help you mitigate damage to grab the vehicle inside and out transfer, this PayPal scam. Restoration Pros she was responsible this article was published on may 29, 2020 returned the vehicle 4,228 rental... Says the claim was a mistake Saint Louis Water damage Restoration Pros you a set of choices in response your. Not do this without my Attorney having a field day with them first you... Satisfaction and confidence when doing business with a damage claim filed under my name the to... That wont hold all your belongings and travelers was an argument taking place me. My wife met me at Enterprise at around 6:30pm and we left 08:00-18:30 Monday to,... Engagement ring in a rental vehicle place behind me confidence, your community your! The opportunity to look into this concern for you and will not this! You rented the vehicle a representative from Enterprise inspected the vehicle a representative from Enterprise Rentals.

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