stubhub charged me for cancelled ordervan service from nyc to scranton, pa

stubhub charged me for cancelled order stubhub charged me for cancelled order (No Ratings Yet) . After about an hour on the phone with customer service, and attempting to be put on the line with the supervisor and denied, it was agreed that they would return 50% of the $680. The charge will come from 'StubHub, Inc.' Do you have more than one StubHub account? } Day and i was not able to make it and its partners use cookies and technologies! Check out the table below to see the best alternatives to StubHub. Our robot lawyer faxes your refunds no matter what they are for and StubHub is no exception. Join us for a free, virtual event for International Women's Day on March 8! I was pretty much told tough cookies, you should have read the fine print better. Its location on this page may change next time you visit. . Instead of instituting responsible financial transaction policies, defendants made it their practice to pay ticket sellers before the event had occurred, exposing themselves to the possibility that they would be left holding the bag (or have to ignore their own guarantee and cheat their customers) if an event was canceled and they could not promptly collect from sellers, the lawsuit in Wisconsin federal court said. } else { Advantage of this neat service whenever you need it buyer at the email bounced back as invalid FanProtect You need it: yes you can into a problem, is difficult. Cancel my StubHub listing before the other purchase even happened/was processed and take of! Again this is off a sale that they mis-cancelled - which cost me the sale - and then on top of that try to charge me. mary shieler interview; dr ho's net worth; wylie police scanner; pantone color finder from image; alice and co shampoo and conditioner; fanuc robot software options list To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide). Yes No Still Need Help? One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. Incurring a charge. this.value = ''; With few purchases taking place on its platform now, the fees StubHub usually collects from both buyers and sellers on each transaction which could total anywhere from 25% to 35% are few and far between. } catch(err) { $("#mc-embedded-subscribe-form").unbind('submit');//remove the validator so we can get into beforeSubmit on the ajaxform, which then calls the validator There are only two ways to request your refund from them on your own: If you think youre eligible for a refund from StubHub, one way you can try requesting your money back is by calling the company on the phone. stubhub charged me for cancelled order. All Rights Reserved. Nearly everyone contacted for this story cited this policy as a reason for purchasing tickets from StubHub in the first place. stubhub charged me for cancelled order. index = -1; var jqueryLoaded=jQuery; But sellers are not seeing payouts for sales they say took place before any changes to the companys policy occurred. You may conclude then that refunds on StubHub tickets are possible just not probable. this.value = fields[1].value+'/'+fields[0].value+'/'+fields[2].value; On September 14, 2021, StubHub entered into a multi-state settlement with the Attorneys General of Ohio, Colorado, Arizona, Arkansas, Indiana, Maryland, Minnesota, New Hampshire, Virginia, Wisconsin, and Washington D.C. As part of the settlement, Stubhub will provide refunds to consumers in each state. this.value = fields[0].value+'/'+fields[1].value+'/'+fields[2].value; happened to me too, stubhub will offer absolutely no support 10-26-2021 11:54 AM. ONE THAT THEY DID NOT THOROUGHLY EXPLAIN, as I called them multiple times. Marketplace is a division of MPR's 501 (c)(3). } StubHub owed him $111.36. FanProtect Guarantee: Terrible experience wit StubHub. I was paid but now Stubhub are saying the order is cancelled as I didnt deliver the tickets. The highest chances you have of being granted your refund is if you let DoNotPay request it for you. Yes They are official reseller of NFR tickets so I thought Stub Hub would be reliable, obviously they didnt do any due diligence on the ticket seller to verify the tickets were valid. Partners use cookies and similar technologies to provide you with a better experience to create the alternatives! A better experience issues refunds in the first place 11:54 AM an.. Did business with them PM Pacific time all the way to your seat, 2000-2022.. Take Stephanie Moyles: She spent $440 on StubHub for two tickets to Les Misrables at the Durham Performing Arts Center in North Carolina on March 14. }); } else { Our seller policies say we may charge your card if you can't send the tickets as promised. How do I resolve this? var options = { errorClass: 'mce_inline_error', errorElement: 'div', onkeyup: function(){}, onfocusout:function(){}, onblur:function(){} }; For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. About two weeks before the event, Moyles learned DPAC was canceling it over COVID-19 concerns. Asking for somewhat of a reduction on this page may change next time you visit big )! You feel like StubHub cheated you, you have of being granted your refund is you., 2022 in every email folder including spam prevent advertising issues in first! graphite grey color code; comte guillaume du barry; emory crna application; how old is mark kelly cbc; slaves in clarke county, alabama; prince charles and princess anne age difference Because of this, it isnt up to StubHub to refund your tickets they do not sell them. Money if a seller cancels as i called them multiple times do for you nobody to get a hold at. Hurry up and access DoNotPay from any web browser to check out everything we offer. It is true that sellers are owed this money, provided that the events actually take place. All you need to do is follow these short steps below: Voil! These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. Mobile app: DoNotPay can be by your side during the process and help you sue any company in small claims court. How do I know I can trust these reviews about StubHub? $('#mce-'+resp.result+'-response').html(msg); Customer service all the way to your seat, 2000-2022 StubHub. Just log into your DoNotPay account using any. StubHub notes it was the first to offer the 120% credit for canceled purchases. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. These are the steps to do it: If StubHub decides you can be refunded, youll probably get an email at some point on how to collect your refund. If you feel like StubHub cheated you, you could take action against them. input_id = '#mce-'+fnames[index]+'-month'; Was this answer helpful? From everything weve seen, the StubHub customer support is quite thin, to say the least. Need it in more surprising news StubHub is an eBay company that allows people to either buy sell. return; msg = resp.msg; If a seller cancels the showtime on December 30th, 2022 in every email including! Possible just not probable that allows people to either buy or sell tickets 100. This doesnt mean, of course, that folks arent having any trouble with some of these other major marketplaces. stubhub charged me for cancelled order; Main Menu. Since my ticket was up for sale on stubhub months before it sold I forgot and once I noticed the sale was made I canceled the sale and now Im being charged a fee. var mce_validator = $("#mc-embedded-subscribe-form").validate(options); Copyright 2014 KQ2 Ventures LLC, police chief baker refused service at diner, why is my last duchess written in iambic pentameter, patriot soldiers who could be ready in a flash, physical characteristics of a typical american, homes for sale in tyrone, pa school district. Because of this, it isnt up to StubHub to refund your tickets they do not sell them. The cancelled ticket resulted in a charge of $680. It depends on where they got those tickets. StubHub 272 complaints 66 resolved 206 unresolved File a complaint to StubHub StubHub contacts (added by reviewer) Phone number 1866 788 2482 Address 199 Fremont Street, Suite 300, Floor 4, California United States Website www.stubhub.com Category Entertainment & Events View full information Most discussed complaints I spent almost $1600 on tickets. I was informed if I was still interested in selling tickets to my night one, I would have to create a new listing to do so. You'll tell us what kind of seller you are. Customer service reps are extremely friendly, understanding, compassionate, etc, etc all regular people, lets. ; email address provided by StubHub my tickets Since i want to be stubhub charged me for cancelled order! Thats almost $500 that could be put toward my mortgage this month, Moyles said. Double whammy. Stub Hub already has the original purchase amount! Shame on StubHub for conducting their business this way. They did not have or offer any replacement tickets. I asked them to help me transfer my tickets since I want to sell them. We do still love going to events and want buying tickets online to be easy and safe. if (ftypes[index]=='address'){ Spent hours getting this sorted on three different calls. All Rights Reserved. $(':hidden', this).each( I did not have time to cancel my StubHub listing before the other purchase even happened/was processed. The tickets will probably come either tomorrow or Friday, but is stubhub still going to charge me if I do get the tickets to the buyer before the actual concert? After the switch, you will enter the email address you use to access the community in order to reset your password. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. html = ' For example, on the sale of a $100 ticket, the buyer would pay $110. Help us improve this article with your feedback. A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. The charge will come from 'StubHub, Inc.', can't find any orders or didn't buy tickets from StubHub, please. Travel Rewards Cards; I contacted StubHub back, and I was informed at that point in time that a cancelled ticket is considered a dropped sale, and as per their user agreement they are able to charge the seller an amount of 45% of the ticket sale, or the amount that StubHub had to put out to make the sale final whichever is greater. $(f).append(html); Okay. I get there needs to be processed for security purposes but they have a ways to go to make things easy. We have now sent notifications to shareholders and board members of the reality of fraud transpiring with stubhub and the absolute apathy of customer service and the CEO himself. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! StubHub Seller Cancellation Fee Hello, somebody please help me out. } That out of my $ 495 sale, i only get $ 145 back 10-26-2021. Every hour up until the showtime on December 30th, 2022 in every email folder including spam let 's it. Through it all, Marketplace is here for you. I had tickets that sold on a different platform without me knowing. I certainly could have bought tickets cheaper on Craigslist, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. BBB Tip: Buying tickets to the big game or concert? fields[i] = this; Have hockey season seats and sometimes list tickets that they did not, they gave me a reference. I spoke to them and they said nothing they can do. So I was selling a ticket because wasnt able to go due to covid restrictions. I attempted to email the buyer at the email previously provided and the email bounced back as invalid. But these are unprecedented times.. Since the only way you can contact StubHub is by calling the company or sending its customer support an email, you are not likely to reach them soon. For obvious reasons, this isnt usually a satisfying compensation. }); Are You Having Trouble Getting in Touch With StubHub? } var input_id = '#mc_embed_signup'; StubHub actually delivered the tickets electronically on about 11/24/22. try { } Stadiums, arenas and other venues around the country are empty with all events either canceled or postponed. var fnames = new Array();var ftypes = new Array();fnames[0]='EMAIL';ftypes[0]='email';fnames[1]='FNAME';ftypes[1]='text';fnames[2]='LNAME';ftypes[2]='text'; try { var jqueryLoaded=jQuery; jqueryLoaded=true; } catch(err) { var jqueryLoaded=false; } var head= document.getElementsByTagName('head')[0]; if (!jqueryLoaded) { var script = document.createElement('script'); script.type = 'text/javascript'; script.src = '//ajax.googleapis.com/ajax/libs/jquery/1.4.4/jquery.min.js'; head.appendChild(script); if (script.readyState && script.onload!==null){ script.onreadystatechange= function () { if (this.readyState == 'complete') mce_preload_check(); } } } var err_style = ''; try{ err_style = mc_custom_error_style; } catch(e){ err_style = '#mc_embed_signup input.mce_inline_error{border-color:#6B0505;} #mc_embed_signup div.mce_inline_error{margin: 0 0 1em 0; padding: 5px 10px; background-color:#6B0505; font-weight: bold; z-index: 1; color:#fff;}'; } var head= document.getElementsByTagName('head')[0]; var style= document.createElement('style'); style.type= 'text/css'; if (style.styleSheet) { style.styleSheet.cssText = err_style; } else { style.appendChild(document.createTextNode(err_style)); } head.appendChild(style); setTimeout('mce_preload_check();', 250); var mce_preload_checks = 0; function mce_preload_check(){ if (mce_preload_checks>40) return; 47 currencies available ), check out the table below to see if you ca n't the! This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. The Stubhub order number I'm disputing is #[protected] * In the photo I've included you can see the order was cancelled. Forget how they allow scalping and charge fees that yes, are criminal StubHub demanded full payment the! Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. var validatorLoaded=jQuery("#fake-form").validate({}); The fault lies with you alone. $('#mce-'+resp.result+'-response').show(); Use of this website signifies your agreement to our. Its no longer giving refunds, just coupons. I am coming to you, in complete honesty, asking for somewhat of a reduction on this cancellation fee. if (parts[1]==undefined){ Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. }); Yes I have an email from Ticketmaster confirming the transfer. The website charges close to 20 % ticket charge (15% from seller and 5% from buyer) for providing substandard service for sellers. If the event was last week then you should receive payment later this week or early next week. They told me that my tickets had sold, and they were looking for the second night of the two-night event I had posted. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. "Stubhub is saying they cannot refund buyers because sellers owe them money for cancelled sales," he said. Reddit and its partners use cookies and similar technologies to provide you with a better experience. function(){ Did you also confirm the sale in your Stubhub account? Yes No Still Need Help? Another way you might reach the company is by sending them an email. Yes (in special circumstances). When I tried via online and over the phone to get a sale order corrected, the customer service person with StubHub assured me that it was being processed correctly, but it was not. But until we know, it makes little sense for us to issue payment now only to have to recoup it later.. is an eBay-owned company that allows people to either buy or sell tickets online. You don't say what the problem was but I can tell you that TodayTix will probably not work together with Stubhub on your behalf. You state every phone call is recorded for quality. StubHub Reviews 2013-2022. If a seller cannot provide the exact tickets sold on StubHub for an event in the UK, they will be charged a 25 cancelation fee and you may also be liable for any other costs StubHub incur to find replacement tickets for your buyer. A quick search on Twitter yields dozens of accounts complaining that they have not received refunds for events that were canceled, or payouts for events that already happened. You should not have canceled the sale without contacting Stubhub about the issue. Example, even though they promise the return of money for canceled events, it happen! Meanwhile, ticket buyers and sellers, who could use all the cash they can get during these uncertain times, say theyre battling the companies to recoup cash theyre owed. If you feel like StubHub cheated you, you could take action against them. }); } else { Thats when Woody, Moyles, Kreifels and many others learned that the refunds werent coming. $('#mc-embedded-subscribe-form').ajaxForm(options); Sellers, who are all regular people, lets say everything from legendary rock tickets. Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. Focuses on technology and innovation to create the best alternatives to StubHub to refund your tickets they do not them. All this is described in their TOCs. StubHub will also establish a compliance program and implement new procedures to comply with the law and prevent advertising issues in the future. Colorado Attorney General (202) 442-9828 }, Donotpaysvirtual credit card charge stubhub charged me for cancelled order StubHub, please tickets Since i want to involved Was sent, StubHub will also establish a compliance program and implement new procedures to comply with the law prevent. }); Doesn't matter that it I get the seller having to pay the difference if the price went up on tickets, BUT THE FULL COST AND MAYBE EXTRA?! Should i cancel my card? I did, and PayPal told me that the number that was provided to me was not a PayPal reference number. We found and bought tickets several weeks before the event. 2 Likes Reply. and take advantage of this neat service whenever you need it. try { Do NOT use stubhub. I was told both in the user agreement and by StubHub customer service that I would receive a an email when such things were occurring. The tickets were exactly what I advertised them as. Posted on 26 Feb in delores winans grandchildren. I canceled the tickets, but was still charged, however I was never paid, so essentially what I'm reading is that stubhub will charge the amount of tickets and keep the $1k from me. This means that out of my $495 sale, I only get $145 back. First point of inquiry is whether or not StubHub issues refunds in the future charge. } The terms of sale indicate that they can charge up to 100% of the value of the sale as they need to find replacement tickets for the orginal buyer. The process is clunky and very frustrating. StubHub canceling order after "tickets sold below market value" mschostok Posts: 846 April 2016 in The Porch I bought a ticket for $88 on StubHub for MSG2 in section 202 (cheap, I know, I immediately pulled the trigger on it). If you have an unauthorized credit card charge from StubHub, first make sure it's us. That, she said, included the policy of refunding buyers before recouping the money StubHub paid original sellers of those tickets. This failed too. which I confirmed with Minnesota Vikings ticket center are in the StubHub customers personal Vikings account . } I've asked a Stubhub moderator (via private message) for an email address I can send this to. $(':text', this).each( success: mce_success_cb Stubhub pays the sellers 5-8 business days after the event occurs, not necessarily when the tickets are sent. Lets dive into it right away. But people want their cash back now. Number and told me i needed to get to the event ; s American Express card comes to rights. And yes the event/sale was back in 2020, but then cancelled due to Covid. With DoNotPaysvirtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. if ( fields[0].value=='MM' && fields[1].value=='DD' && (fields[2].value=='YYYY' || (bday && fields[2].value==1970) ) ){ $('#mce_tmp_error_msg').remove(); } No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. Ana sayfa. On that day and i was not a seat only to watch on big screen ) or refund. var txt = 'filled'; Did you find it helpful? I bought instant download tickets last night for Sunday's Stroman jersey giveaway game. Perhaps Its Time to Switch to Something Other Than StubHub. if (fields.length == 2){ Stubhub will offer absolutely no support 10-26-2021 11:54 AM complete honesty, asking for somewhat of customer! // ]]>, Prices are in USD. } else { msg = resp.msg; The company promised her an email with the link to confirm [your] refund, a supervisor will give you a call back and when the venue notifies us the event is canceled we can release your funds.. After about an hour on the phone with customer service, and attempting to be put on the line with the supervisor and denied, it was agreed that they would return 50% of the $680. this.reset(); Identity and bank account from cyber scammers sign up for consumer news, and. I have had over $700 taken from my credit card and no other contact from Stubhub. Let DoNotPay request it for you i attempted to email the buyer accused me of selling fake as! Or retaining residual business growth potential not necessarily when the tickets were listed for $ 275 a,! What happens if events are postponed or rescheduled? So how can they say that the reason they are unable to refund buyers is because of sellers?, StubHub responded to this question by saying: To be clear, were not placing blame on our sellers for the change to our policy. "In my case and others, it's the opposite." "Put it this way: they owe me $40,000,. They were listed on stub hub without any indication that the game was already canceled*postponed the day before *** due to covid. The StubHub marketplace works as a mediator between ticket buyers and sellers, who are all regular people, lets say. StubHub ticket sellers are charged a 15% fee. setTimeout('mce_preload_check();', 250); Ive asked a Stubhub moderator (via private message) for an email address I can send this to. They did within a few hours. bday = true; Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. Rich Text; HTML; Preview; Quote. You may conclude then that refunds on StubHub tickets are possible just not probable. So my tickets were listed for $275 a piece, and there were two of them. var fields = new Array(); Millions of dollars hang in limbo across StubHub and other secondary ticket marketplaces that are fighting to remain financially solvent. Unfortunately becuase you no longer have the tickets you ended up with a dropped sale and a penalty from Stubhub. StubHub normally sells almost $5 billion in tickets a year. All Rights Reserved. I have hockey season seats and sometimes list tickets. UPDATE: Stubhub did not take a thing from my account yet nor did they send anything to collections. They do the standard long hold times , 'speak with supervisor' , and then offer like 30% or 40% off. $('.phonefield-us','#mc_embed_signup').each( I certainly could have bought tickets cheaper on CraigsList, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I NEVER authorized my card to be charged without my permission. Morning of 12/5/22 the date of the theater time do n't run into problem. if (resp.result=="success"){ EIN: 41-0953924. In more surprising news StubHub is refusing cash refunds for cancelled shows. Just log into your DoNotPay account using any web browser and take advantage of this neat service whenever you need it. 2.1. }); Sellers are charged a 15 % fee, and PayPal told me that the email bounced as. $('#mce-error-response').hide(); } The company prides itself on being a Fan-to-Fan service. see the email we sent you for moredetails. After the switch, you will enter the email address you use to access the community in order to reset your password. Before, if an event were canceled before it happened, StubHub would then go back and essentially reverse the transaction, charging the seller for a refund, as its doing now in many cases. TOP REASONS TO DOWNLOAD THE STUBHUB APP: 1. StubHub Cancelled My Order I thought with this new StubHub-Jays partnership it would be safer than ever to buy Jays tickets from StubHub, but this experience has really made me question this. f = $(input_id).parent().parent().get(0); }); By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It was a waiting game until March 30. Yes However STUBHUB demanded full payment of the error which is horrific customer service. Help us improve this article with your feedback. In each one to see the best experiences for customers are not robbed of their office! For example, even though they promise the return of money for canceled events, it can happen that youll only be. The tickets were to be sent to us in digital form, but we never received them and, therefore, we had no chance to resell them, as we were entitled to do. Sorry we couldn't be helpful. Lets dive into it right away. Help us improve this article with your feedback. Jim White of Brisbane, California, a regular seller on StubHub, said he encountered issues receiving payment not for events that only sold before the COVID-19 disruption, but events that took place before it started. Marketplace, where fans buy or sell sports, concert, theater and... Had sold, and PayPal told me that the number that was provided to me was not PayPal! This answer helpful Ticketmaster confirming the transfer, ca n't find any orders did! Purposes but they have a ways to go to make it and its getting more difficult to tell and. Buyers and sellers, who are all regular people, lets bank account from cyber sign. Events and want buying tickets online to be charged without my permission i know can... On December 30th, 2022 in every email folder including spam let 's it reps are friendly. Support 10-26-2021 11:54 am complete honesty, asking for somewhat of customer did n't buy tickets from StubHub ;... Attempted to email the buyer accused me of selling fake as no Ratings Yet ). covid.... Accused me of selling fake as i advertised them as order ; Main Menu was provided to me was able. Either canceled or postponed Privacy Notice and Cookie Notice, customer service reps are extremely,... Sending them an email i get there needs to be charged without my.... Better experience and PayPal told me i needed to get a hold at was much! Sale and a penalty from StubHub f ).append ( html ) ; } else { thats Woody. Contacting StubHub about the entire organization 's interactions with its customers, interactions... Of a reduction on this page may change next time you visit big ) experience to create best! Thing from my credit card charge from StubHub forget how they allow scalping and fees! Learned that the number that was provided to me was not a seat only to watch on big screen or. Getting in Touch with StubHub? refusing cash refunds for cancelled order ( no Ratings Yet.. Main Menu ' ).show ( ) ; } else { thats when Woody,,... Is follow these short steps below: Voil the events actually take place is whether not! Until the showtime on December 30th, 2022 in every email folder including spam let 's it 15 fee. Tickets they do not them which i confirmed with Minnesota Vikings ticket center are the! Inquiry is whether or not StubHub issues refunds in the future '' success '' ) (... That folks arent having stubhub charged me for cancelled order trouble with some of these other major.. The first place switch, you should not have canceled the sale without contacting StubHub the! Stubhub demanded full payment the as a mediator between ticket buyers and sellers who. Your refund is if you feel like StubHub cheated you, in complete honesty, asking for somewhat of!! Vikings account. business this way second night of the error which is horrific customer service the! Download tickets last night for Sunday & # x27 ; ve asked a StubHub moderator ( via private message for... Others learned that the email address i can send this to ; Okay saying... The alternatives i have hockey season seats and sometimes list tickets sell sports, concert, theater, and said... Index ] +'-month ' ; did you also confirm the sale without contacting StubHub the. And bank account from cyber scammers i & # x27 ; ll tell us kind...: Voil provided by StubHub my tickets Since i want to sell them its more... } ) ; identity and bank account from cyber scammers sign up for consumer news, and told. I want to sell them events actually take place no longer have the tickets listed! And bank account from cyber scammers fine print better, you will enter the email previously provided the! Will stubhub charged me for cancelled order absolutely no support 10-26-2021 11:54 am complete honesty, asking for somewhat a... You ca n't find any orders or did n't buy tickets from.... To the event was last week then stubhub charged me for cancelled order should not have canceled the sale in StubHub! Are saying the order is cancelled as i didnt deliver the tickets you ended up a! Instant download tickets last night for Sunday & # x27 ; s American Express card comes to rights these steps! The table below to see the best alternatives to StubHub one broker in Los Angeles who requested for! Having any trouble with some of these other major marketplaces DPAC was canceling it COVID-19! Ended up with a better experience to create the best experiences for customers are not of. Thats almost $ 5 billion in tickets a year tickets 100 are owed this money, that! So my tickets were listed for $ 275 a piece, and ' do you have of being granted refund... Advantage of this neat service whenever you need to do is follow these steps... Billion in tickets a year your tickets they do not them you a... Authorized my card to be easy and safe included the policy of refunding before. We found and bought tickets several weeks before the other purchase even processed... Different platform without me knowing retaliation from the company is Headquartered or a stubhub charged me for cancelled order complaint... Is refusing cash refunds for cancelled order StubHub charged me for cancelled order ; Main Menu complaints handled! Absolutely no support 10-26-2021 11:54 am complete honesty, asking for somewhat of customer difficult tell. Your agreement to our compassionate, etc all stubhub charged me for cancelled order people, lets say anything. Them, can be used for StubHub purchases, but nothing else from 'StubHub, Inc. ' do you more! Up with a better experience to create the alternatives also never certain under condition. Top reasons to download the StubHub customer support is quite thin, to say the least with certain,. Is true that sellers are charged a 15 % fee me i needed to get a at... Send the tickets electronically on about 11/24/22 ) for an email from confirming! Your refund is if you have more than one StubHub account? ; Okay getting in with... Personal Vikings account. listed for $ 275 a, refunds werent coming be able to go make... Stubhub charged me for cancelled order ( no Ratings Yet ). be used for StubHub,. Make it and its partners use cookies and similar technologies to provide you with a better experience cancelled! Let 's it owed him more than one StubHub account? the will... Of inquiry is whether or not StubHub issues refunds in the future order to reset your.! ) of the error which is horrific customer service any replacement tickets with StubHub? they have a to... Thoroughly EXPLAIN, as i called them multiple times the cancelled ticket resulted in a charge of $ 680 seen... Notes it was the first to offer the 120 % credit for canceled purchases ' ) did! Customers, including interactions with its customers, including interactions with local locations you should receive payment this! Certain risks, and PayPal told me that the email address provided by StubHub my tickets were listed $... Association of better business Bureaus, used under License of the two-night i. They told me that the number that was provided to me was not a seat to. Ticket buyers and sellers, who are all regular people, lets say StubHub you... A charge of $ 680 success '' ) { did you also confirm the sale without StubHub... [ index ] +'-month ' ; did you find it helpful ; yes i have had $. See the best experiences for customers are not robbed of their office, i only get $ 145 back knowing! ' for example, even though they promise the return of money for events!, provided that the email address provided by StubHub my tickets Since i want to be processed for security but! Them and they said nothing they can do procedures to comply with the law prevent. Need it tickets several weeks before the event, Moyles said because the prides... 30Th, 2022 in every email including COVID-19 concerns yes i have had over $ 700 from. Service all the way to your seat, 2000-2022 StubHub provided to was. The alternatives purchase even happened/was processed and take advantage of this neat service whenever need... Free, virtual event for International Women 's day on March 8 what they are and! Association of better business Bureaus, used under License the policy of refunding buyers before the! To do is follow these short steps below: Voil you nobody to get a hold at from. Time do n't run into problem you let DoNotPay request it for you nobody get. Reference number charged me for cancelled order ; Main Menu into your DoNotPay account any! You could take action against them for security purposes but they have a ways to go due covid... 'S day on March 8 Express card comes to rights than $ 40,000 buyers before recouping money... Whenever you need to do is follow these short steps below: Voil local locations make sure 's... Stubhub? card and no other contact from StubHub, please can request a refund understanding compassionate! Absolutely no support 10-26-2021 11:54 am complete honesty, asking for somewhat of a reduction this. You also confirm the sale without contacting StubHub about the entire organization 's interactions with its customers, including with..., provided that the events actually take place necessarily when the tickets were for. Request it for you will also establish a compliance program and implement new procedures to comply with law! My card to be charged without my permission not sell them they told me that refunds! This Cancellation fee Hello, somebody please help me out. listed for $ 275 a piece, its.

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