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For more than 120 years of our operations in Thailand, Shell has been growing side by side with the countrys developing economy. Get a free, personalized salary estimate based on today's job market. With a strong customer focus, you will be able to adapt and flex dependent on the customer and offer products which suit their needs. Not challenging Job in San Jose - Santa Clara County - CA California - USA , 95199. Managers are super supportive as well. Lubricants Technical Advisor Shell. Here are just some of the ways we are nurturing an inclusive environment one where you can express your ideas, extend your skills, and reach your potential. Supportive It's a pleasure to read such positive comments! 5887 copley drive, ste. Aid customers where possible with basic service queries with a right first time approach. The interview process was innovative and a departure from the norm. 8:00 AM to 7:00 PM (Central Time) Our customer service centers will be closed Monday, February 20, 2023. Shell RechargePlus, View Were striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity. If you cant find what youre looking for inFrequently Asked Questions, you can contact us for assistance and information relating to your application or the recruitment process. Discover the impact you can make at Shell. People are easy to talk to and willing to help. UK Registered in England & Wales No. Business Customers, View Contact us For more information, or to speak with a member of our team, please choose an option below. Our wellbeing calendar, run throughout the year, builds understanding and empowers our colleagues to keep mental health conversations happening. Anonymous Interview Candidate in Coventry, England, I applied online. The campaign brings together mental health and wellbeing topics, content from our chosen charity partner Mind UK and gives us a platform to promote conversations. The Shell app is designed to help you make the most of the stop you need to make Products & Services . Permanent. Fluent in both Thai and English Communication skills including writing, speaking, and reading. Manager roles and other good roles are filled before they even go live. Supplier Diversity, View It all began with a presentation about the company, what they do, what they've achieved, and what working there would mean for you. Well do our best to get back to you within 48 hours. Capable to advise customers including troubleshooting and identify opportunities for upsell/cross-sell on lubes and develop new service CVPs. You have to have a pretend phone call (they give you the option to turn the camera off during this and the assessor will do the same too) and you have to help the customer with their query. 10174 / VA SCC No. Its the reason why we supply 100% renewable electricity, carbon neutral home energy, smart home technology, discounts on broadband, and exclusive rewards. There is none however there are bike spots offered by facilities , Our Shell Energy Retail values were developed in close collaboration with colleagues from across the business. Stock Bonus, Profit Sharing, Commission Sharing, Tips have not been reported for this role, World Mental Health Day marks the first anniversary of our Happy Heads Campaign. The process took 2 days. The process took 3 days. Show my commute time. #Pridemonth #Acceptancewithoutexception, Get started with your Free Employer Profile, A Workplace that breeds growth and development. The time flew by. Our values are a single,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Ways to Pay, View Be the first to find this interview helpful, World Mental Health Day marks the first anniversary of our Happy Heads Campaign. Ways to Pay, Shell | Fuel Rewards Credit Card Navigation, View The Future of Energy Challenge, 2020 Future of Energy Challenge: Mobility Finalist Teams, Shell Announces The 2020 Future Of Energy Challenge: Mobility, Shell Announces The Future Of Energy Accelerator Winner, Shell challenges Net Impact to shape new energy solutions, 2020 Future of Energy Challenge: Mobility Final Pitch Competition, 2021 Future of Energy Challenge: Net-Zero Emissions, 2021 Future of Energy Challenge: Net-Zero Emissions Final Pitch Competition, View The campaign brings together mental health and wellbeing topics, content from our chosen charity partner Mind UK and gives us a platform to promote conversations. Sustainability News, View Thank you for taking the time to share your thoughts about your career with us. Shell Pipeline, View Also, they are quick to acknowledge and appreciate you when you go above and beyond what you are meant to do. Before applying, you are advised to read our data protection policy. Competency questions Like what would you do in said scenario and role play. The typical Shell Energy Retail Customer Service Advisor salary is 21,600 per year. . Help and Support. Fast. Wasnt able to make the training so had to decline the offer but they said they would save my application so i could easily apply at the next intake. Total Pay Average.css-1f2j16u{cursor:pointer;width:24px;height:24px;}. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. You can also email us with your energy queries. . Monday - Friday. Were creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. 19-02-38 / DC PSC No. No Staff discount. Projects and Locations, Shell New Energies Junction City, Biomethane Facility, Shell Downstream Bovarius, Biomethane Facility (Wendell, Idaho), Carson Renewable Compressed Natural Gas Fueling Site (Carson, California), Shell Downstream Galloway, Biomethane Facility (Plains, Kansas), Shell Downstream Friesian Biomethane Facility (Wendell, Idaho), Where Shell operates in the United States, The transition of our business to net-zero emissions. Shell Energy Retail Salaries trends. They are down to the earth and willing to hear your situation and help you to the highest way possible. Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. View details and apply for this Customer Service Advisor job in Westwood Heath, Coventry (CV4) with Shell Energy on Totaljobs. To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Management Shell Fleet Solutions, Steps to Achieving Smarter Fleet Management, Fleet solutions to keep your stakeholders confident during challenging times, View Liaise with internal teams to ensure case management is followed through when first contact resolution is not possible. Or you can contact us on 0330 094 5800 and choose option 9. Strict time keeping. managing policy advisor ceo tesla, inc gridscape solutions, inc. . Shell in the Community, Shell Joins the United Negro College Fund Walk for Education, Shell fuels meals on wheels in Houston to fight hunger, The Shell Houston Open, Legacy and Impact, Beginning Houstons Resilience Journey with 100 Resilient Cities, View Media. Proven experience of technical and commercial skill combining digital technologies. You will need to deliver total solution to customers. Lubricants for Transport and Industrial Businesses, View Know Your Worth. It was largely competency based and involved providing solutions to real-world situations faced by customer service staff. . It's more than what boils the kettle or keeps the radiators warm. We Care is one of our core values underpinning our wellbeing focus. Were huge advocates for career development. Shell in the Community, View I interviewed at Shell Energy Retail (Coventry, England) in Jun 2018, I had a telephone interview which lasted about 15 minutes. Simple industry. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. When factoring in bonuses and additional compensation, a Customer Service Advisor at Shell Energy Retail can expect to make an average total pay of 21,600 per year. Super friendly. As Lubricants Technical Advisor, you are going to deliver business outcome with more specific accountabilities as following: Focus on key accounts with Technology collaboration aligned. Lubricants for Transport and Industrial Businesses, View Really put you at ease as it can be quite daunting. Started with an email inviting me to a telephone interview. 1374 Customer Service Advisor Westwood Heath, Coventry (CV4), CV4 8HS Show my commute time 20,000 per annum Shell Energy Permanent Expired Apply Working Pattern: Full time 37.5 hours per week, 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working. Longer hours than other call centres A staggering 70 million work days are lost each year in the UK due to mental health problems. Nothing out of the ordinary but very customer focused - try to give past examples from your work/life experiences. The process took 1 week. Contact Shell in the U.S. Service Station Feedback. Energize Your Future with Shell, Preparing Todays Students For Tomorrows Workforce, Shell LiveWIRE Louisiana Accelerator Program, NFWF Announces $2.9 Million in Grants from the Monarch Butterfly and Pollinators Conservation Fund, View remote working Our Shell Energy Retail values were developed in close collaboration with colleagues from across the business. show how you put the customer first but also look after the business . Get an estimate by email, text or phone from local experts. In youronline account, you can manage your payments, send us meter readings, tell us youre moving, and a lot more besides. Shell Motorsport, View Or you can contact us on 0330 094 5800 and choose option 9. Shell Trading US Company, View This website uses cookies to ensure you get the best experience. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Energy Auditor, Home Energy Audit, Energy Experts, Energy Assessors, Registered Energy Advisor, Residential Energy Audit, Energy Savings, Energy Advisor, Energy Assessment, Energy Conservation This keeps our phone lines open for those customers who need us most.Get help with:The Energy Price GuaranteeDirect DebitsThe Energy Bills Support Scheme. Energize Your Future with Shell, Preparing Todays Students For Tomorrows Workforce, Shell LiveWIRE Louisiana Accelerator Program, NFWF Announces $2.9 Million in Grants from the Monarch Butterfly and Pollinators Conservation Fund, View Average salary for Shell Energy Retail Customer Service Advisor in Crawley: 21,600. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Self-committing, successfully balancing own learning from others internally and giving technical support externally. Energy From Deep Water, View 05070887 | VAT number: 867244791. Thanks again. and much more. We offer hybrid working to continue your support and alongside this we offer you: 25 days holiday plus the 8 bank holidays (increases to 26 days after two years service), Exclusive Retail Discounts (from nearly 900 retailers). After the business conversations happening that breeds growth and development put the customer but. Best to get back to you within 48 hours hottest conversation with colleagues..., 2023 and role play from your work/life experiences by email, text or phone local! Million work days are lost each year in the Glassdoor community run throughout the year, builds understanding empowers... - CA California - USA, 95199 this customer service Advisor job in San Jose - Santa County. Also look after the business 120 years of our operations in Thailand, has! 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