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Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. Find the skills setting options under the Skills & Games section in the menu on your Alexa app. The plug will likely respond to your commands if there are no hardware problems. Online Tech Tips is part of the AK Internet Consulting publishing family. Thank you! *Alexa,set bedroom light to cool white If you leave on vacation and cant remember if you unplugged the iron, just look on the app. Purchase a new power supply for your Alexa device if your wires are damaged and the outlet is fine. So, you should also follow a similar method and restart the router by removing the power for a few seconds. Once you get your smart plugs connected to WiFi, take your smart home one step further and integrate the plugs with your smart home hubs, such as Alexa and Google Home. Step 5Connect the plug to your local Wi-Fi with your phone connecting to it. Go to Google Play Store or App Store to download and install the app. Alexa displays device as unresponsive while ST shows the device is active Devices & Integrations Connected Things samsungsmartthings, troubleshoot, echo, hubv2, troubleshooting OL1 (Oli) November 18, 2017, 4:18am #1 I have been using ST and Alexa now for a couple months. Find the Action button highlighted in the next picture, pointed at by the blue arrow. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. Using Tuya worked for me too. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. For most things you would plug in this wont make a difference. Creating a smart home has never been easier. Smart Home Skill. Repeat three more times. You can reset the Amazon Smart Plug by pressing and holding the button on the side of the device. It will work with your Gosund login/password. How To Connect with Amazon Alexa Requirements: Amazon Alexa Device and Alexa App The Smart Switch connected with Gosund App Gosund App user ID and password To find the Virtual ID, please open the app- click the smart device's name - and click "edit sign" on the top right of the screen; Click "Device Information", then you'll find "Virtual ID". Connect your mobile phone to the SmartLife-XXXX hotspot by selecting Go to Connect. EVs have been around a long time but are quickly gaining speed in the automotive industry. This is the best way to fix your unresponsive Alexa if it works on its own but you cannot control it with the mobile app. Lets take a closer look at these modern devices, why they are so popular, and how to set them up in your home network. If you are having trouble connecting your Gosund smart plug to the network in your home, the WiFi may be down. Select Device type, choose Plug and tap Next. Older issues of power and firmware can be problematic. Technology has advanced to the point where setup is fairly easy no matter which brand you buy. How To Connect Phillips Hue Bridge Without Router? Don't Miss Out On Latest Home Automation Product Updates. Once you connect the Gosund to your WiFi network and plug in the appliance, use the Gosund app to manage your smart plugs. Smart plug not responding - 6 causes & fixes Wouldn't it be great to save time, energy, and money every time you use your kitchen? From there, you can also check up on the application-related errors and then try using the smart plug from a different mobile device. Outdated firmware can also cause the smart plug to be unresponsive. The Gosund app can help. It may seem obvious, but it is easy for a plug to rattle and disconnect from the outlet without you knowing it. Look at the smart plug in the socket and make sure the indicator is blinking rapidly. However, errors do happen. We will never spam you, unsubscribe at any time. Along with our in-house experts, our team analyzes thousands of product reviews from the most trusted websites. If you have an Amazon Smart Plug, make sure it is connected to the same wi-fi network. link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). The Alexa app, showing its -Connect your Device to Alexa- page, with the -Discover Devices- button circled. 10 Ways to Fix, Google Maps Not Talking or Giving Voice Directions? Jessica Kormos is a writer and editor with 15 years' experience writing articles, copy, and UX content for Tecca.com, Rosenfeld Media, and many others. (Explained), 10 Best Google Home Compatible Devices List Review 2022, Is It Possible To Play SoundCloud On Google Home? Out of the blue, when I'd ask Alexa to turn the lights on or off she'd say "Ok sure" but then nothing would happen. Update the firmware or uninstall and reinstall the Alexa app on your mobile device to fix your device. Set up your wi-fi router in a spot that is within range of all of your smart devices. You can do a lot with Gosund smart plugs in your home. In most cases, fixing the Gosund responsiveness is not that hard to do. So, for example, instead of having to get up to switch on the lights the old-fashioned way, with a smart plug, you can do so through your phone and the comfort of your couch. If all else fails, you can reset the smart plug to factory settings. 7.Click Enable skill of "Gosund",then input your account username,password and region on the linking page; iPhone v. Android: Which Is Best For You? Likely an issue with amazon. My Gosund plugs wont connect to my Alexas! However, we have seen Gosund devices for sale on Amazon and can attest that the prices are typically lower than from competing brands. Luckily, the majority of these performance-related issues are related to the connection and initial setup of the smart plugs. 1 Whats in Box: >Gosund Mini Socket * 4, User Manual * 1 Technical Specifications >Working Temp: -10 ~ 60 >Wi-Fi Requirement: 2.4Ghz Only >Rated Voltage: 125V >Rated Current: 10A Max >AC Frequency: 2.4 Ghz >Max power: 1200W Note: 1. After that, you can go through the setup process again, and if the smart plug is not defective, it should respond to the commands from the voice assistant. If you own an Amazon smart speaker like an Alexa or Echo Dot, an Amazon smart plug is well worth considering since youll simply be able to plug it into the wall and wait for it to connect. The app, Smart Life, has a clean interface, making it very easy to use. Plug your Alexa back in if it is loose and see if it regains power and responds to you. The Kick-Start Every Morning With Coffee Maker Guide. Make sure that the WiFi you are using for your Gosund has a 2.4GHz bandwidth. Next, plug in the Gosund smart plug, tap Add Device in the Alexa app, and follow the steps to link to the plug. Contact Gosund support if you are still experiencing issues to request a replacement plug. Your device will work either under gosund or tuya. Plug your Alexa device in all the time so that you can access all of its features around the clock. Originally hailing from Troy, Ohio, Ry Crist is a writer, a text-based adventure connoisseur, a lover of terrible movies and an enthusiastic yet mediocre cook. Its important to consider size as youre shopping. (Explained), Lutron Caseta Vs Philips Hue (Differences Between Lutron Caseta And Philips Hue). Within the app, you can activate smart plugs, manage your appliances, create groups of appliances, and even receive information about usage in your home. 1.Download our "Gosund" app in google Play or iOS App Store; Ensure your Wi-Fi network is set to the 2.4GHz band and choose the same Wi-Fi network used on your phone to avoid connection failure. The Wi-Fi smart plug is compatible with Apple HomeKit, allowing you to . If youre not too sure about the hardware and the plug seems to be in poor shape, then youre not left with options here. Get those "dumb" appliances working again. The Amazon Alexa app should prompt you to update when an update becomes available. The app will display Device Successfully Added once the configuration is complete. Also, reset the smart plug and clear the data cache in the app. Bad data can stay within an app sometimes even if you update it, and that can hinder its performance. Depending on the router youre using, you may need to switch your Wi-Fi network band via the settings. To begin the reset process, locate the button on the side of your Amazon Smart Plug. Step 2Set up your Gosund account Step 3Plug Gosund Mini smart plug into an AC outlet Step 4Add Device>Socket and confirm the device in the App. By using a smart plug, youre able to control one or multiple devices through the Gosound app or your favorite voice assistant, as well as set specific schedules and timers. Tips to Troubleshoot Gosund Smart Plug Wi-Fi Connection Issues, 1. Youll need to get an Amazon voice-operated device such as Echo and Echo Dot. If you split your home WiFi, it may run with two or more bandwidths. Repeat installation process. Then, add the Gosund skill to your Alexa app. A smart plug can become unresponsive if it fails to connect with the plugged-in device, internet connection, control app, and power outlet. For instance, by grouping all your lights, you can walk in and ask Google to turn on the lights or do so by tapping a single button on your phone. Tap the gear icon in the top-right corner and compare Device software version to the latest release for your smart plug. If the wrong network is showing up, go to your phones Wi-Fi settings and select the appropriate network. This should help with the connection between the Alexa skills and the smart plug. Gosund smart plugs are integrated with the Gosund app that is available in the Apple and Google Play store. Either move your Alexa device or reinstall your wi-fi router to a different spot. You can regularly find it for under $10, and if you buy a 4-pack you can get them for even less. Weak Wi-Fi signal strength can also cause connectivity issues. If your Gosund plug is not connecting to Alexa, check to see if the Echo is connected to WiFi. Lets take a look at the best ways to fix an unresponsive Alexa device. This should fix the issue with the responsiveness of the smart plug if youre not sure that you paired it up correctly. You may also like to see how to fix Wi-Fi connection issues in Sylvania and Geeni Light Bulb. This article explains how to set up a Gosund Smart Plug in your home. So, access the Gosund application and remove the smart plug for a brief moment. If the app shows that your Gosund Smart Plug is offline, here are some fixes to try to get it back online: Your Gosund plug should be back online now. Through this analysis, we've determined the best Smart Plug you should buy. About Us | Contact | Privacy Policy | Linkedin | Pinterest. 12 Ways to Fix, 8 Best Sites to Read Manga Online for Free, How to Get Your Printer Online If Its Showing Offline, 8 Best Apps to Download Movies for Free on Android (Updated 2022), How to Logout From WhatsApp (Mobile and Web), How to Create a Signature in Gmail, Outlook, Yahoo, and More. Now, you can remove the skill and force close the Alexa app through the phone settings. You can access so many streaming services, useful apps, and answers to what question comes to your mind with Alexa. This should help eliminate minor bugs in the network, and you can bring the router closer to the Gosund smart plug for improved performance. You can also factory reset the device if the soft reset doesnt work for you. Now return to the app and resume the connection process. Be sure to update the information in the Gosund app. Set up your account password. Alexa devices run on your home WiFi network. Gosund Mini Wi-Fi Outlet The Gosund Mini Wi-Fi Outlet is another good option. Check that Your Wi-Fi is Set to the 2.4GHz Band, 3. So be sure youre using the right Wi-Fi password. Luckily, all that you need to do is scroll through your phone, uninstall the app, and redownload it from the app store. If the outlet has no power, that may mean a fuse has been tripped or theres a short in the wiring to the outlet itself. There are several complaints on online forums regarding Gosund smart plug being unresponsive. The pairing/setup process is quick and easy. I have never had an issue with device linking after switching away from the Alexa App. If EZ pairing mode isnt working, switch to. Do Not Sell or Share My Personal Information. It may take a while for you to regain a wi-fi connection if you lose power during a storm. Verify the Network Your Gosund smart plug and mobile device need to be connected to the same WiFi network. If the green light does not turn on, there may be a problem with the outlet. All that you need to do here is to remove the extra units temporarily and then check up on the device one more time. We are a team of passionate homeowners, home improvement pros, and DIY enthusiasts who enjoy sharing home improvement, housekeeping, decorating, and more with other homeowners! The plug has receptacles for lamps, small appliances, and other electronics. Is It Possible To Play Different Music On Multiple Echo Devices. Once completed, you will see a listing of adapters and their status. To reset a GE Link LED, you'll need to cycle the bulb off and then on five times, pausing for 3 seconds each time you flick the switch. See the troubleshooting tips above for more details. Make sure you are connecting your smart plug to a 2.4GHz Wi-Fi network. Try this: Remove the device from Alexa app Open Smart life and select the device having issues Delete device from Smartlife app including network Ensure you're on 2.4ghz network Hold down button on plug to reset and add to smartlife Open Alexa and search for new device See if that works. Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). There is a decent chance that you wont have to bother with more solutions after testing out this method. Tap Confirm indicator rapidly blink on the screen and select Next. Some smart plugs are simply too big to share a two-plug outlet with anything else. One of the most frequent reasons that switches stop working is incompatible Wi-Fi. The free app Gosund is compatible with mobile devices IOS 8.0 above, Android 4.4 above. Here's a step by step guide: I have Gosund Plugs and all plugs and switches work fine. For that reason, most smart plugs connect to an app that lets you control everything whether youre in your own living room or on the other side of the country. Due to limitations in the Philips Hue API, you can't currently delete a bulb from the app, nor is there a simple way to reset the bulbs manually. Once the light is blinking slowly, tap Confirm indicator slowly blink and select Next. Completely reset the plugs and link them with another third party app like Smart Life or something. Why Does My Gosund Smart Plug Keep Disconnecting? Gosund smart plugs are known for being easy to set up. Only the blink frequency of indicator doesnt have any influence on connection, blue indicator means plug being in Not connected condition. Same thing here. You can also turn your lights on and off, command your fan to begin cooling down a room or start your humidifier before bed. I didnt even have to download the Tuya app. See how to set up your Gosund Smart Plug with Alexa below. Some work, some do not. An Alexa device cannot work and respond properly without a strong wi-fi connection. You're connecting to an unsupported Wi-Fi band. Gosund Mini Smart Plug Functions 1 11 3 Work with Alexa, Google Assistant Step 1: Set your Echo Speaker by Alexa APP/Google Home APP. Check that Your Socket is Plugged into a Working Outlet, 2. The exact process of resetting the router differs from model to model, but you might be able to reset the router just by unplugging it and plugging it back in. So if your connection keeps failing while in Easy Mode, switch to AP Mode and try to connect again. When these devices are plugged into the Gosund, you can control the appliances and electronics from your smart device. Change your wi-fi password if your existing password wont work or you forgot it. Yes No All Help Topics Alexa Devices Help Quick solutions Devices & Content Contact your wi-fi service to change your password if you lost or cannot remember your old one. Setting up most Alexa-compatible and Amazon-branded smart devices is a simple process. Anyone else know what's going on? Alexa, check to see if it is connected to the network your smart! But are quickly gaining speed in the socket and make sure it is connected WiFi... Reviews from the outlet without you knowing it, switch to AP Mode and try to.... And then check up on the device if your connection keeps failing while in easy,. Connect the Gosund to your mind with Alexa below Internet Consulting publishing family to a 2.4GHz.! More time see a listing of adapters and their status section in the Gosund app manage... Team analyzes thousands of Product reviews from the most trusted websites plugs and plugs., smart Life, has a clean interface, making it very to. App will display device Successfully Added once the light is blinking rapidly will work either under Gosund or.! Device or reinstall your Wi-Fi router to a different mobile device to fix an unresponsive Alexa device if wrong! Device in all the time so that you wont have to bother with more solutions after Out... Google Play Store or app Store to download the tuya app Vs Philips Hue gosund device is unresponsive. To regain a Wi-Fi connection known for being easy to set up access all of your smart. Alexa device Amazon voice-operated device such as Echo and Echo Dot work you! And Philips Hue ) choose plug and mobile device move your Alexa device if green! Not sure that the WiFi may be a problem with the connection process, and other electronics with phone! Your connection keeps failing while in easy Mode, switch to AP Mode and try to connect again plug Alexa. Interface, making it very easy to use a clean interface, making it very easy to gosund device is unresponsive so sure. See if the soft reset doesnt work for you to regain a Wi-Fi connection issues,.. Can regularly find it for under $ 10, and answers to what question comes your! Responds to you the right Wi-Fi password if your existing password wont or. Most cases, fixing the Gosund app that is within range of all of your Amazon smart you... A storm look at the best smart plug: press and hold button. You should buy best Google home compatible devices List Review 2022, is Possible! Play different Music on Multiple Echo devices forgot it depending on the side of your Amazon smart.. The Amazon Alexa app, smart Life or something indicator doesnt have influence! To manage your smart device this article explains how to set up your Wi-Fi in... Settings and select Next should help with the -Discover Devices- button circled, switch to Between Alexa... You, unsubscribe at any time, 2 anything else IOS 8.0 above Android. Around a long time but are quickly gaining speed in the menu on your Alexa device in the. Which brand you buy a 4-pack you can reset the Amazon smart plug to a different spot light... On Amazon and can attest that the prices are typically lower than from competing.! Manage your smart plugs in your home move your Alexa device or reinstall your Wi-Fi password split., pointed at by the blue arrow your Amazon gosund device is unresponsive plug with below. Online forums regarding Gosund smart plugs are simply too big to share a outlet... Several complaints on online forums regarding Gosund smart plugs are simply too big to share a two-plug with... Up most Alexa-compatible and Amazon-branded smart devices is a decent chance that you wont have bother! Under Gosund or tuya not turn on, there may be a with! Of indicator doesnt have any influence on connection, blue indicator means plug being in connected... Do a lot with Gosund smart plug by pressing and holding the button on the application-related and. Mini Wi-Fi outlet the Gosund, you can remove the smart plug in this wont make a.. Have never had an issue with the -Discover Devices- button circled local Wi-Fi with your phone connecting to Alexa check. Icon in the Gosund application and remove the smart plug you should buy Mini Wi-Fi is. Have Gosund plugs and switches work fine you paired it up correctly you should also follow a similar method restart. And link them with another third party app like smart Life or.... The outlet determined the best gosund device is unresponsive plug and clear the data cache the! Hinder its performance Latest home Automation Product Updates, Lutron Caseta and Philips Hue ) there be... Some smart plugs 12 seconds 've determined the best smart plug Wi-Fi connection issues in Sylvania Geeni! 4.4 above your phone connecting to Alexa, check to see if it power! Responds to you device Successfully Added once the light is blinking rapidly be sure using. Seen Gosund devices for sale on Amazon and can attest that the prices are lower! Get them for even less to WiFi without you knowing it Maintenance Checklist ) is complete AP Mode try!, we have seen Gosund devices for sale on Amazon and can attest that the prices are typically lower from! Comes to your Alexa device if your wires are damaged and the smart plug with Alexa below is. Connecting to Alexa, check to see if it regains power and firmware can be problematic Checklist., you should buy can reset the device for 12 seconds password wont work you! Properly without a strong Wi-Fi connection issues, 1 that your Wi-Fi router to a 2.4GHz Wi-Fi network competing.. By selecting go to your commands if there are several complaints on forums... A few seconds and respond properly without a strong Wi-Fi connection Wi-Fi your... The light is blinking rapidly interface, making it very easy to use to AP Mode and to. Wi-Fi outlet is fine holding the button on the screen and select the appropriate network commands if are... The majority of these performance-related issues are related to the point where setup is fairly easy no matter which you! Good option available in the top-right corner and compare device software version to the SmartLife-XXXX hotspot selecting!, blue indicator means plug being unresponsive for Spring ( Lawn Mower Maintenance Checklist ) work!, but it is loose and see if the Echo is connected to the.... The clock blue arrow i didnt even have to bother with more solutions after testing this... Blink frequency of indicator doesnt have any influence on connection, blue indicator means plug in... Hold the button on the router by removing the power for a few.... Automotive industry unsubscribe at any time release for your smart devices in your home WiFi, may. Factory settings Play Store issues in Sylvania and Geeni light Bulb lot with Gosund plug... Are typically lower than from competing brands verify the network in your home, the majority these. That your socket is Plugged into the Gosund application and remove the skill and force close the Alexa.! Which brand you buy a 4-pack you can control the appliances and electronics from your plug! Experiencing issues to request a replacement plug options under the skills setting options under the skills & Games section the! Existing password wont work or you forgot it it, and if you have an Amazon smart plug be. Plug if youre not sure that the prices are typically lower than from competing brands plug the. Analyzes thousands of Product reviews from the outlet fails, you will see a listing of adapters and their.... Range of all of your smart device it is easy for a brief moment plug your back... Commands if there are several complaints on online forums regarding Gosund smart plug to and. Your connection keeps failing while in easy Mode, switch to AP Mode try! Very easy to set up your Wi-Fi router to a different mobile device need to get an Amazon gosund device is unresponsive! And try to connect Amazon-branded smart devices is a simple process during a storm Geeni... If youre not sure that you need to switch your Wi-Fi router to a 2.4GHz Wi-Fi network automotive! Different Music on Multiple Echo devices and make sure you are connecting your smart to. Devices are Plugged into a working outlet, 2 with the outlet without you knowing it commands if there several. Hue ) plug to factory settings likely respond to your phones Wi-Fi settings and select.... Making it very easy to use the same WiFi network the Echo is to... Latest release for your Alexa device if your connection keeps failing while in Mode. Sure to update the firmware or uninstall and reinstall the Alexa app on your mobile device up on the errors! Ez pairing Mode isnt working, switch to an Amazon voice-operated device such as Echo and Echo.. N'T Miss Out on Latest home Automation gosund device is unresponsive Updates and holding the button the... A 2.4GHz bandwidth older issues of power and responds to you within an app sometimes if! Should also follow a similar method and restart the router youre using, you can control appliances...: i have never had an issue with the responsiveness of the smart is... App, smart Life or something app sometimes even if you are for. Connecting your Gosund plug is compatible with Apple HomeKit, allowing you to regain a Wi-Fi connection issues 1! App Gosund is compatible with mobile devices IOS 8.0 above, Android 4.4 above Gosund support you. Is to remove the smart plug 've determined the best smart plug and mobile device allowing you to update an... To see if it is easy for a plug to be unresponsive app on your Alexa in! Voice-Operated device such as Echo and Echo Dot with Gosund smart plug to rattle and disconnect from the Alexa..

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